Services

Services

Our Service Catalog:

End User Services

  • Call Center Support
  • Tier 1 End User Support
  • Tier 2 End User Support
  • Logistics Support
  • Peripheral (Printer, MFC, RFID) Support

Infrastructure Services

  • System Engineering
  • System Implementation
  • Operations and Maintenance (O&M)
  • Tier 3 Support
  • Network/System Monitoring

Enterprise Services

  • Architecture and Design
  • Integration Services
  • Disaster Recovery Services
  • Continuity of Operations Planning (COOP)
  • Technology/Product Evaluations
  • Advanced Technology Investigation

Software Development Services

  • Custom Application Development
  • Software Migration
  • Web Development
  • Application O&M

Portfolio Management Services
  • Program Management
  • Project Management
  • Quality Assurance and Control
Independent Verification & Validation Services

  • IV&V requirements
  • IV&V Design
  • IV&V Code

Cyber Security Services

  • Certification and Accreditation
  • Public Key Infrastructure (PKI)
  • Risk Management
  • Security Operations
  • Information Assurance
    • IA Support
    • IA Oversight
    • IA Standardization
    • IA Risk Management

Configuration / Change Management Services

  • Configurations Management
  • Change Management
  • Asset Management (SW/HW)
  • Software Asset Management (SAM)
  • Hardware Asset Management
  • CMDB Implementation and Management

How we do what we do so well

ValidaTek’s methodology combines deep questioning and evaluation of client challenges and desired outcomes, along with attentive, ongoing supervision of projects to ensure budgets are met, and urgency is built in to the timelines.

Our clients don’t like surprises or re-work, and neither do we: ValidaTek’s approach defines the value-add of each project upfront, and eliminates the uncertainty or uninformed decision-making that can cause project failures or solution mismatches.

At the heart of the ValidaTek approach is our independent Requirements Analysis and Validation (iRAV) process, which creates a bridge between the business need and the technical solution – guaranteeing the right product is built right, the first time.

For us, the word “independent” is key: It tells our clients that we advocate only for them and their needs.