Why do our certifications matter?
Our robust, optimized processes mean that we make validated decisions and improvements based upon quantitative measurements tied to objectives. This maturity allows us to:
 |
quantify the metrics that matter most to our customers, providing us the ability to introduce and measure change to mitigate potential negative impacts to end users |
|
continue to take on new tasks and technologies while scaling effectively to ensure there is no impact to the team or the customer |
|
provide precise projections for any changes or projects requested by the customer |
CMMI Level 5: A Distinguished Achievement
The CMMI Institute's Capability Maturity Model Integration (CMMI) is a proven set of best practices that drives organization performance through building and benchmarking key capabilities. A level 5 appraisal, the highest rating, indicates our dedication to continuous improvement and our ability to optimize and provide innovation for service and development projects. ValidaTek's IT Service Projects and New Development Projects have been appraised at Level 5.
Our highest appraisal ratings along with our ISO 9001 (Quality Management System), 20000-1 (IT Service Management), and 27001 (Information Security Management) certifications, and our consistently “Exceptional” CPARs, lead to significant process improvements for our federal government customers. To list a few results:
67% |
reduction in time required for defect fixes, resulting in more time for development |
74% |
reduction in cycle time per story point (e.g., the overall effort required to fully implement a work item) |
84% |
reduction in the variation in cycle time per story point |
75% |
reduction in the number of defects requiring remediation |
35% |
improvement in service time for escalation notices |
80% |
improvement in resolution time for service tickets |
 |
 |
 |
 |
 |
